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Coinsquare transfer of litecoins

Hi everyone. I need a bit of help please. A friend transferred 1 LTC from his coinsquare account to my Quadrigacx account. it left his account, but never showed in mine. I look at his account history and I see a ledger description ID. I can't howver see the wallet address it was sent to. Any ideas how I find this? It's been 24 hours. I have filed a ticket, but at the same time wonder if anyone has an idea.

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