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Quadrigacx Holiday Update

CoinGuyCoinGuy Administrator
edited December 2017 in Buying/Selling Bitcoins
Saw this on Reddit from Quadriga and thought I would share

Over the past few days we have received a very large number of support tickets. In an attempt to answer the most frequently asked questions, we would like to share the following info:
  • The last 4 days have been bank holidays. Wires and direct transfers do not arrive on holidays.
  • Canada Post has been closed for the part 4 days. If you have a tracking number that you are waiting for, it would not have come in the last 4 days.
  • We have just received the report of failed transfers that we have sent. Any failed withdrawals should be updated today.
  • Please do not resubmit tickets if you are awaiting a response. This pushes it to the back of the queue.
  • Etranfer funding will be back either today or tomorrow.
  • We are unable to provide one on one support on Reddit. If you have a question or concern, the best way to reach us is via the support centre.
We hope that everyone here had a wonderful Christmas and we wish all Canadians a very happy new year.
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